Canceling Deezer: unsubscribing or deleting your account (all methods)

Want to cancel Deezer, take a break, or simply stop being charged? The right method depends mainly on one thing: where you subscribed (on Deezer, via Apple, via Google Play, or via a carrier).
In this guide, we'll walk you through how to cancel Deezer, revert to a free account, and, if you wish, delete your Deezer account completely.

1. Before canceling Deezer: check how you pay

To avoid clicking in the wrong place (and continuing to be billed), start by identifying your billing method:

• Subscription taken out on Deezer (website or app, direct payment)
• Subscription via the App Store (Apple)
• Subscription via Google Play (Android)
• Subscription included via an operator (Orange, SFR, Bouygues, Free, etc.)

💡 Quick tip: if you see "managed by Apple" or "managed by Google" in your subscription information, you must cancel your subscription within the relevant ecosystem (not on Deezer).

2. How to cancel Deezer if you subscribed directly with Deezer

This is the simplest case: you can cancel from your Deezer account.

Steps (web or application)

1. Log in to your Deezer account.
2. Open Settings / Account Management.
3. Go to Manage My Subscription.
4. Click on Cancel my subscription and follow the confirmation steps.

✅ Once the cancellation has been confirmed:

• you keep Premium/Family until the end of the period already paid for;
• Then, the account switches to the free version (with advertising and limitations depending on the offer).

3. Unsubscribe from Deezer via Apple (iPhone/iPad/Mac)

If you subscribed from an iPhone/iPad, Apple manages billing: cancellation is done in your Apple subscriptions.

On iPhone/iPad

1. Open Settings
2. Tap your name (Apple ID)
3. Go to Subscriptions
4. Select Deezer
5. Tap Cancel Subscription

On Mac

1. Open theApp Store
2. Click on your name
3. Go to Account Settings, then Subscriptions > Manage.
4. Select Deezer and cancel

📌 Important: if Deezer does not appear here, you are probably not being billed through Apple (or you are not logged in with the correct Apple ID).

4. Cancel Deezer via Google Play (Android)

If you subscribed on Android via Google Play, Google manages the subscription.

Steps

1. Open the Google Play Store
2. Tap your profile (top right corner)
3. Go to Payments and subscriptions > Subscriptions
4. Select Deezer
5. Tap Cancel Subscription and follow the instructions.

✅ As with Apple: you retain Premium access until the end of the current period, then revert to the free version.

5. Deezer included with a carrier: cancellation is handled by the carrier.

If Deezer is included in your mobile/box plan, canceling on Deezer is not enough: you must deactivate the option with your operator.

• Log in to the operator customer area (web or app)
• Find the Deezer/music service option
• Cancel the option or contact support if necessary.

📌 In this case, Deezer cannot always "force" billing to stop, as billing is handled by the operator contract.

6. After termination: what happens in practice?

6.1. Will I lose my playlists?

Generally speaking, no:

• your Deezer account remains active,
• your playlists and favorites remain linked to the account,
• However, certain premium features (offline listening, HiFi quality, unlimited skips depending on the offer) are no longer available with the free version.

6.2. Is there a refund?

Most of the time:

• the subscription remains valid until the end date,
• and there are no pro-rata refunds (especially via Apple/Google).
  If you notice an anomaly (double billing, debit after cancellation), first contact the payment platform (Apple/Google) or Deezer, as applicable.

7. Deezer: delete account (different from canceling)

Cancel your subscription = stop paying.
Delete your Deezer account = permanently close your account (and potentially lose access to your history, playlists, and associated data).

How to delete your Deezer account

Deletion is usually done from the website (easier than in the app):

1. Log in to Deezer (web browser)
2. Open Account Settings
3. Scroll to the bottom of the page
4. Click on Delete my account
5. Confirm with your password and/or via a confirmation email.

⚠️ Before deleting:

• make sure your subscription is canceled,
• Export your playlists if you want to retrieve them elsewhere.

8. Why many people cancel Deezer... and the simple alternative if it's just a question of budget

Often, the desire to cancel Deezer stems from a very simple problem: subscription bills are piling up (music + streaming + apps).
If you use Deezer regularly, the real solution is not always to cancel, but to pay less.

The principle of co-subscription (for Deezer and other services)

Some multi-user offers (such as "family" plans, where available) allow the cost to be split between several people. Rather than managing this manually, a platform such as Spliiit allows you to:

• join a shared subscription and pay only your share,
• or offer an available spot on your offer,
• with simpler and more secure payment management.

The result: you keep your favorite services, but your monthly budget becomes much lighter.

FAQ – Cancel Deezer / delete your account

How can I cancel Deezer without losing access immediately?

By canceling your subscription, you retain Premium access until the end of the period you have already paid for. After that, your account will revert to the free version.

I can't find "cancel" in Deezer. Is that normal?

Yes, if the subscription is managed by Apple, Google Play, or a carrier, the button may not appear in the same place. In this case, cancellation is done in your Apple/Google subscriptions or on the carrier side.

Is unsubscribing from Deezer enough to delete your account?

No. Unsubscribing stops billing, but the account still exists. To permanently close it, you must initiate deletion from your account settings.

Deezer: deleting your account—is it reversible?

Deletion is generally considered permanent. Before confirming, save anything you want to keep (playlists, favorite tracks, etc.).

Key points to remember

• To cancel Deezer, the method depends on your subscription method (Deezer, Apple, Google Play, operator).
• After cancellation, Premium access continues until the end of the paid period, then reverts to free access.
• If you want to permanently close your Deezer account, you can delete it from the settings (often easier to do via the website).
• If the main goal is to reduce your bill, co-subscribing via Spliiit can prevent you from having to cancel a service that you really use.

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