You are looking for ExpressVPN login or ExpressVPN my account because:

  • you want to log in to your account/dashboard,
  • you must retrieve your activation code,
  • you are unable to connect to the VPN ("can't connect"),
  • or you are "connected to the VPN but not to the internet."

This guide covers everything, step by step, in a simple and reliable way.

1) ExpressVPN: “connection” = 2 different things

First and foremost, it is important to distinguish between:

  1. Log in to your ExpressVPN account (dashboard / my account)
    → to manage your subscription, retrieve your activation code, download apps, etc.
  2. Connect to the VPN in the app (ON button)
    → to encrypt your traffic and connect to a server (location).

2) ExpressVPN my account: how to log in (dashboard)

Log in to your account

  • Go to the ExpressVPN sign-in page, then log in with the email and password associated with your subscription.

Forgot your password?

From "Manage your account," ExpressVPN offers articles on how to reset a lost password.

3) Find your ExpressVPN activation code (required on some devices)

On certain platforms (e.g., manual installation, certain TVs/devices), ExpressVPN requires an activation code.

How to find it:

  1. Log in to your ExpressVPN account
  2. Open the section related to activation.
  3. Copy your activation code

If your activation code has expired, ExpressVPN also explains how to generate/use a new one.

4) ExpressVPN connection in the app: install and connect (PC/Mac/iOS/Android)

The process is generally the same everywhere:

  1. Download the ExpressVPN app for your device (Windows, macOS, iOS, Android, etc.)
  2. Open the app
  3. Log in/activate (depending on platform: login details, activation code, or link)
  4. Press ON to connect to the VPN

💡 To ensure you follow the correct procedure, ExpressVPN centralizes its setup guides by device (Windows, iOS, Android, Apple TV, routers, etc.).

5) ExpressVPN connection on TV/router: the most common case

A) Install ExpressVPN on your router (whole-house connection)

Installing ExpressVPN on a router protects your entire network (TV, consoles, connected devices). ExpressVPN explains:

  • how to check if the router is compatible,
  • installation methods,
  • and what to do if your router does not support VPN (or use a dedicated router).

B) TV / specific platforms

ExpressVPN offers dedicated guides (Apple TV, Fire Stick, Android TV, etc.) via its tutorial page.

6) Common issues: ExpressVPN won't connect

Problem 1 — “Can’t connect to ExpressVPN”

ExpressVPN recommends a troubleshooting checklist, updated very recently (February 2026), with solutions such as:

  • check the internet connection,
  • test another server location,
  • change protocol,
  • update the app, etc.

Problem 2 — “VPN connected but no internet”

ExpressVPN offers specific steps, including:

  • install the latest version,
  • test another server,
  • change protocol,
  • check antivirus/exception,
  • Disable proxy if necessary.

Problem 3 — "Connected to VPN but some sites/apps don't work"

There is also a dedicated guide if you cannot access certain services once logged in (possible causes: blockages, service restrictions, network settings).

7) Best practices (to avoid 80% of problems)

  • Update the app before doing anything else (many problems stem from older versions).
  • Try another location if one seems slow/blocked.
  • Change the protocol if the connection fails (often very effective).
  • If it's for streaming: keep in mind that some platforms may restrict access via VPN according to their rules (on the service side, not the VPN side).

FAQ — ExpressVPN connection / ExpressVPN my account

How do I access "ExpressVPN My Account"?

Go to the official "Sign in" page and log in with your credentials.

Where can I find the ExpressVPN activation code?

In your account, under the activation section: ExpressVPN explains how to find and use the code.

ExpressVPN won't connect: what should I do?

Follow the "Can't connect" guide: app update, server change, protocol change, etc.

Connected to VPN but no internet: solutions?

Try another server, change the protocol, and check your antivirus/proxy (official guide).

Key points to remember

  • ExpressVPN connection = either logging into your account or connecting to the VPN in the app.
  • To activate on certain devices, you need the activation code (in "my account").
  • If you encounter a bug, follow the official guides: “can’t connect” and “VPN connected but no internet.”

Frequently asked questions

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€/month

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