How to log out of Netflix on your TV (TV/box/console): simple methods + troubleshooting

Want to log out of Netflix on a TV (smart TV, box, console, Chromecast/Fire TV, hotel TV, etc.)? Depending on the device, the option is not always in the same place, but there are three reliable methods:

1. Sign out from the Netflix app on your TV (Help menu).
2. Display the hidden menu with a remote control shortcut (if "Help / Get Help" does not appear).
3. Disconnect the TV remotely from your Netflix account (useful if you no longer have access to the device).

We do everything step by step.

Method 1 — Sign out of Netflix on TV from the app

On most TVs, the option can be found in the Netflix side menu, under "Get Help."

Steps (works on many TVs/boxes/consoles)

1. Open Netflix on your TV.
2. Go to the Netflix home screen.
3. Open the menu (often by going all the way to the left with the remote control).
4. Scroll down to Get Help.
5. Select Sign out, then confirm.

✅ You will return to the login screen, and your account will no longer be active on this TV.

Method 2 — If you cannot find "Get Help": the remote control shortcut (hidden menu)

On some devices (hotel TVs, older interfaces, specific boxes), the "Help" menu does not appear. Netflix provides a universal shortcut that brings up a menu with Sign Out / Reset / Deactivate.

Shortcut to enter with the remote control (in the Netflix app)

Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

Next:

• Select Sign Out (or Deactivate).
• confirm

💡 If the shortcut doesn't work the first time, try it slowly while remaining in the Netflix app.

Method 3 — Disconnect Netflix remotely (if you no longer have the TV)

If you forgot to log out (Airbnb, hotel, friend's TV), the cleanest method is to go to the Netflix Manage Access and Devices page.

Disconnect a specific device

1. Go to the Manage Access and Devices page.
2. Find the TV/device in the list.
3. Click the arrow, then click Sign Out.

Disconnect from all devices (a "radical" solution)

On the same page, you can also choose Sign out of all devices.

⚠️ Netflix notes that not all devices will necessarily be displayed (e.g., those that have been inactive for a while), and that there may be a delay before they appear in the list.

How to log out of Netflix on TV if the app is frozen

If Netflix is glitching or not responding:

1. Try returning to the Netflix home page.
2. Look for an "Error" or "More details" screen → Log out / Reset (depending on device)
3. otherwise, use the remote control shortcut (method 2)

Good habit: secure your account after logging out (especially shared TV)

If you log out because you think someone else has access:

1. disconnect all devices
2. change the password
3. reconnect only on your devices

The "Manage access and devices" page is the basis for quickly regaining control.

FAQ — How to log out of Netflix on your TV

How do I log out of Netflix on my TV?

In the Netflix app: side menu → Get help → Sign out → confirm.

How do I disconnect Netflix on my TV if I don't see "Help"?

Use the shortcut: Up Up Down Down Left Right Left Right Up Up Up Up, then select Log Out.

How to remotely disconnect Netflix on a hotel/Airbnb TV?

Go to Manage access and devices, then disconnect the device in question (or all devices).

Does logging out of Netflix delete my account?

No. You are only logging out of the device. Your account remains active.

Key points to remember

• The simplest method: Get help → Sign out on the TV.
• If the option does not exist: remote control shortcut (Up Up Down Down...).
• If you no longer have the device: remote disconnection via Manage access and devices