How do I share a Kdrive subscription?

How to share your kDrive (Infomaniak) subscription on Spliiit?

kDrive is a cloud storage service similar to Drive, with synchronization across computers, mobile devices, and tablets, and the ability to edit Word, Excel, and PowerPoint files online.

The "Team" plan is designed for multiple users: each user has their own access, and you manage sharing, permissions, and activity.

On Spliiit, kDrive is shared via invitation and . Each co-subscriber uses their own account, and the owner (admin) manages member access.

🔗 Sharing method: invitation (members added to the Team space)
👥 Number of users: up to 6 users max
📅 Shareable plans: Team 3TB (Monthly/Annual)

Best practices for sharing kDrive in 30 seconds

✅ Each co-subscriber must have their own access.
✅ The owner invites members and controls access rights (read/edit/share).
✅ If a member does not have access: first check the folder permissions (this is often the cause).
✅ If in doubt: test in private browsing mode to check that you are on the right account.

kDrive: Which plans can be shared on Spliiit?

On Spliiit, you can offer kDrive under these plans:

• Team 3To – Monthly — up to 6 users max
• Team 3To – Annual — up to 6 users max

⭐ Key features included (Team 3TB):

• Synchronization between computers, cell phones, and tablets
• Online editing Word / Excel / PowerPoint
• Advanced sharing and rights management
• Monitoring and tracking user activity
• Recovery/transfer of data from a deleted user

Owner: suggest sharing kDrive on Spliiit

Step 1 — Prepare your kDrive space

1. Ensure you have an active kDrive Team 3TB subscription (monthly or yearly).

Step 2 — Post the offer on Spliiit

1. On Spliiit, go to "Propose."
2. Choose kDrive
3. Select the plan (Team 3To Monthly or Annual)
4. Indicate the number of seats (up to 6)
5. Publish as public sharing to receive requests

ℹ️ You can also share privately 🔐: invite only your friends and family.

Step 3 — Add your co-subscribers (invitation)

1. From your kDrive/Infomaniak administration interface, add team members with their email addresses.
2. Next, assign access rights: who can read/edit/share.

Co-subscriber: join a kDrive share

1. On Spliiit, open the marketplace (🔎) and search for kDrive‍
2. Join an offer and make the payment
3. Send the owner the email you want to use
4. Accept the invitation you received and log in with your credentials.
5. Install the app if necessary (computer/mobile) to enable synchronization.
6. Access shared folders according to the rights granted by the owner.

ℹ️ If no offers are available:

• Activate the alert to be notified as soon as a spot becomes available.
• or create your offer as a homeowner

✅ It works if...

• The owner invites you with the correct email address.
• You accept the invitation and log in to the correct account.
• File permissions are set correctly (read vs. edit)

❌ It doesn't work if...

• You are logged in to the wrong account (personal/professional/other email).
• The owner has added you but without rights to the folders (you see "empty" or "access denied").
• You are attempting to edit a file without editing rights.

🛠️ If it's stuck, try...

1. Verify that you are logged in with the same email address as the one invited.
2. Log out/log back in (or private browsing)
3. Ask the owner to verify your rights to the file in question.
4. Update the kDrive app (mobile/desktop)
5. If synchronization malfunctions: restart synchronization or reinstall the client (this often clears the issue).

💬 Please feel free to contact our customer service if you need any help!